We sat down with Insulpro to hear how implementing Clearstory decreased the company’s Change Order processing time. Here are the highlights:
Challenges before Clearstory
Before Clearstory, Insulpro’s Change Order process would typically take weeks - from the time extra work took place in the field to when a cost impact/Change Order was sent to the customer. Extra work was documented on the project site with paper/carbon copy T&M tags, which were physically transported back to the office, then manually priced in Excel, and emailed to the customer.
The manual burden of these processes was extremely time-consuming for Insulpro’s project management staff and ultimately led to delayed approvals/billings or missed revenue completely.
“The lag between performing extra work and billing has been reduced by 75%.”
Faster Processing and Approvals
With Clearstory, Change Orders now take days, not weeks, to process. This is achieved by: