How America's Top Contractors Process Extra Work 95% Faster

Construction professionals are constantly pushing the boundaries of design, sustainability, and efficiency, yet even the biggest and most well-respected contractors admit that how they manage extra work hasn't changed in decades. The outdated T&M Tag and Change Order processes are continually some of the biggest sources of headaches (and cost overruns!) for the entire commercial construction industry.

The headaches are optional, however. Many tech-forward contractors are growing their businesses with better financial controls and staying ahead of the competition by committing to new solutions and workflows for the entire Change Order process. In "How America's Top Contractors Process Extra Work 95% Faster" we look at the enormous impact the industry’s only Change Order Communication Platform has had on seven ENR 400 Contractor and ENR 600 Specialty Contractors who have processed over $1,000,000,000 in Change Orders by streamlining manual workflows, reducing administrative burden, and improving transparency with all project stakeholders.

Real-Time Change Orders All in One Place

Chances are your teams are tracking extra work and CORs in several places, including using paper, email, spreadsheets, and project management software. The problem with using these methods is that COR Logs are out of date the moment they’re sent because these tools don’t automatically update or contain real-time cost information. A customer may request this monthly, but once it’s sent out the log is out of date for nearly a month! At any given time, there may be dozens of change orders and several millions of dollars of extra work that is not reflected in the project’s financial forecast. Financial blind spots place the project budget at risk of cost overruns, which can be hard to correct as the project progresses and the backlog of Change Orders starts to grow.

Global General Contractor DPR was experiencing these issues on several key projects, caused by endless email threads and manually processing hundreds of Change Orders.

They’ve since reduced project risk and time wasted by moving their Change Order Communication to Clearstory. “Tracking subcontractor Change Order requests through email across multiple projects not only is labor-intensive but also introduces unnecessary risk. We now have the ability - at a glance - to know our cost exposure before having to do any manual work and can process subcontractor Change Order Requests much faster,” states Mike Schaaf, Senior Project Manager...