The Hidden Costs of Change Orders: Data From 100+ Specialty Contractors

Our 2025 Specialty Contractor Change Order Report uncovered five key signals showing how outdated processes are impacting Change Orders, T&M work, and contractor profitability. In this webinar, Clearstory is joined by Adam Diamond of KC Painting as we unpack the data and share how leading Specialty Contractors are reducing revisions, improving alignment with GCs, and getting paid faster.

Key Takeaways:

How Change Order frequency is increasing significantly and bringing more operational and financial risk to Specialty Contractors.
Why paper T&M tickets are still widely used despite causing lost revenue, slow COR processing, and high rejection rates.
How COR misalignment between Subcontractors and GCs leads to surprises, strained relationships, and delays.
Why manual COR workflows create heavy administrative workload and long approval cycles that hurt cash flow.
How digitizing T&M and COR processes delivers immediate impact through faster approvals, fewer disputes, and stronger GC relationships.

Thanks for checking out the webinar! If you have more questions about how to get Clearstory up and running on your next project, schedule a live demo with one of our experts.

The Hidden Costs of Change Orders: Data From 100+ Specialty Contractors

Key Takeaways:

How Change Order frequency is increasing significantly and bringing more operational and financial risk to Specialty Contractors.

Why paper T&M tickets are still widely used despite causing lost revenue, slow COR processing, and high rejection rates.

How COR misalignment between Subcontractors and GCs leads to surprises, strained relationships, and delays.

Why manual COR workflows create heavy administrative workload and long approval cycles that hurt cash flow.

How digitizing T&M and COR processes delivers immediate impact through faster approvals, fewer disputes, and stronger GC relationships.